This privacy notice for Manam Herbal (‘Company’, ‘we’, ‘us’, or ‘our‘), describes how and why we  might collect, store, use, and/or share (‘process’) your information when you use our services  (‘Services’), such as when you: 

Visit our website at https://manamherbal.com/, or any website of ours that links to this  privacy notice 

Engage with us in other related ways, including any sales, marketing, or events 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and  choices. If you do not agree with our policies and practices, please do not use our Services. If you still  have any questions or concerns, please contact us at support@manamherbal.com. 

SUMMARY OF KEY POINTS 

This summary provides key points from our privacy notice, but you can find out more details about  any of these topics by clicking the link following each key point or by using our table of contents  below to find the section you are looking for. 

What personal information do we process? When you visit, use, or navigate our Services, we may  process personal information depending on how you interact with Manam Herbal and the Services,  the choices you make, and the products and features you use. Learn more about personal  information you disclose to us. 

Do we process any sensitive personal information? We do not process sensitive personal  information. 

Do we receive any information from third parties? We may receive information from public  databases, marketing partners, social media platforms, and other outside sources. Learn more about  information collected from other sources. 

How do we process your information? We process your information to provide, improve, and  administer our Services, communicate with you, for security and fraud prevention, and to comply  with law. We may also process your information for other purposes with your consent. We process  your information only when we have a valid legal reason to do so. Learn more about how we process  your information. 

In what situations and with which parties do we share personal information? We may share  information in specific situations and with specific third parties. Learn more about when and with  whom we share your personal information. 

How do we keep your information safe? We have organisational and technical processes and  procedures in place to protect your personal information. However, no electronic transmission over  the internet or information storage technology can be guaranteed to be 100% secure, so we cannot  promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be  able to defeat our security and improperly collect, access, steal, or modify your information. Learn  more about how we keep your information safe. 

What are your rights? Depending on where you are located geographically, the applicable privacy  law may mean you have certain rights regarding your personal information. Learn more about your  privacy rights. How do you exercise your rights? The easiest way to exercise your rights is by 

submitting a data subject access request, or by contacting us. We will consider and act upon any  request in accordance with applicable data protection laws. 

Want to learn more about what Manam Herbal does with any information we collect? Review the  privacy notice in full. 

TABLE OF CONTENTS 

1. WHAT INFORMATION DO WE COLLECT? 
2. HOW DO WE PROCESS YOUR INFORMATION? 
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES? 
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS? 
6. HOW LONG DO WE KEEP YOUR INFORMATION? 
7. HOW DO WE KEEP YOUR INFORMATION SAFE? 
8. DO WE COLLECT INFORMATION FROM MINORS? 
9. WHAT ARE YOUR PRIVACY RIGHTS? 
10. CONTROLS FOR DO-NOT-TRACK FEATURES 
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 
12. DO WE MAKE UPDATES TO THIS NOTICE? 
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 
15. WHAT INFORMATION DO WE COLLECT? 

Personal information you disclose to us 

In Short: We collect personal information that you provide to us 

We collect personal information that you voluntarily provide to us when you register on the  Services, express an interest in obtaining information about us or our products and Services,  when you participate in activities on the Services, or otherwise when you contact us. 

Personal Information Provided by You. The personal information that we collect depends on  the context of your interactions with us and the Services, the choices you make, and the  products and features you use. The personal information we collect may include the  following: 

Names 

phone numbers 

mailing addresses

passwords 

contact preferences 

billing addresses 

debit/credit card numbers 

contact or authentication data 

email addresses 

Sensitive Information. We do not process sensitive information. 

Payment Data. We may collect data necessary to process your payment if you make purchases, such  as your payment instrument number, and the security code associated with your payment  instrument. All payment data is stored by Manam Herbal. You may find their privacy notice link(s)  here: manamherbal.com/privacypolicy. 

Social Media Login Data. We may provide you with the option to register with us using your existing  social media account details, like your Facebook, Twitter, or other social media account. If you  choose to register in this way, we will collect the information described in the section called ‘HOW  DO WE HANDLE YOUR SOCIAL LOGINS?’ below. 

All personal information that you provide to us must be true, complete, and accurate, and you must  notify us of any changes to such personal information. 

Information automatically collected 

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device  characteristics — is collected automatically when you visit our Services. 

We automatically collect certain information when you visit, use, or navigate the Services. This  information does not reveal your specific identity (like your name or contact information) but may  include device and usage information, such as your IP address, browser and device characteristics,  operating system, language preferences, referring URLs, device name, country, location, information  about how and when you use our Services, and other technical information. This information is  primarily needed to maintain the security and operation of our Services, and for our internal  analytics and reporting purposes. 

Like many businesses, we also collect information through cookies and similar technologies. You can  find out more about this in our Cookie Notice: https://manamherbal.com/cookiepolicy. 

The information we collect includes: 

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and  performance information our servers automatically collect when you access or use our  Services and which we record in log files. Depending on how you interact with us, this log  data may include your IP address, device information, browser type, and settings and  information about your activity in the Services (such as the date/time stamps associated with  your usage, pages and files viewed, searches, and other actions you take such as which  features you use), device event information (such as system activity, error reports  (sometimes called ‘crash dumps’), and hardware settings). 

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media  platforms, and other outside sources. 

In order to enhance our ability to provide relevant marketing, offers, and services to you and update  our records, we may obtain information about you from other sources, such as public databases,  joint marketing partners, affiliate programs, data providers, social media platforms, and from other  third parties. This information includes mailing addresses, job titles, email addresses, phone  numbers, intent data (or user behaviour data), Internet Protocol (IP) addresses, social media profiles,  social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If  you interact with us on a social media platform using your social media account (e.g. Facebook or  Twitter), we receive personal information about you such as your name, email address, and gender.  Any personal information that we collect from your social media account depends on your social  media account’s privacy settings. 

2.HOW DO WE PROCESS YOUR INFORMATION? 

In Short: We process your information to provide, improve, and administer our Services,  communicate with you, for security and fraud prevention, and to comply with law. We may also  process your information for other purposes with your consent. 

We process your personal information for a variety of reasons, depending on how you interact  with our Services, including: 

To facilitate account creation and authentication and otherwise manage user accounts. We  may process your information so you can create and log in to your account, as well as keep  your account in working order. 

To deliver and facilitate delivery of services to the user. We may process your information to  provide you with the requested service. 

To respond to user inquiries/offer support to users. We may process your information to  respond to your inquiries and solve any potential issues you might have with the requested  service. 

To send administrative information to you. We may process your information to send you  details about our products and services, changes to our terms and policies, and other similar  information. 

To fulfil and manage your orders. We may process your information to fulfil and manage  your orders, payments, returns, and exchanges made through the Services. 

To enable user-to-user communications. We may process your information if you choose to  use any of our offerings that allow for communication with another user. 

To request feedback. We may process your information when necessary to request feedback  and to contact you about your use of our Services. 

To send you marketing and promotional communications. We may process the personal  information you send to us for our marketing purposes, if this is in accordance with your  marketing preferences. You can opt out of our marketing emails at any time. For more  information, see ‘WHAT ARE YOUR PRIVACY RIGHTS?’ below. 

To deliver targeted advertising to you. We may process your information to develop and  display personalised content and advertising tailored to your interests, location, and more.  For more information see our Cookie Notice: https://manamherbal.com/cookiepolicy.

To post testimonials. We post testimonials on our Services that may contain personal  information. 

To protect our Services. We may process your information as part of our efforts to keep our  Services safe and secure, including fraud monitoring and prevention. 

To administer prize draws and competitions. We may process your information to  administer prize draws and competitions. 

To evaluate and improve our Services, products, marketing, and your experience. We may  process your information when we believe it is necessary to identify usage trends, determine  the effectiveness of our promotional campaigns, and to evaluate and improve our Services,  products, marketing, and your experience. 

To identify usage trends. We may process information about how you use our Services to  better understand how they are being used so we can improve them. 

To determine the effectiveness of our marketing and promotional campaigns. We may  process your information to better understand how to provide marketing and promotional  campaigns that are most relevant to you. 

To comply with our legal obligations. We may process your information to comply with our  legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights. 

3.WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 

In Short: We may share information in specific situations described in this section and/or with  the following third parties. 

We may need to share your personal information in the following situations: 

Business Transfers. We may share or transfer your information in connection with, or during  negotiations of, any merger, sale of company assets, financing, or acquisition of all or a  portion of our business to another company. 

When we use Google Maps Platform APIs. We may share your information with certain  Google Maps Platform APIs (e.g. Google Maps API, Places API). 

Affiliates. We may share your information with our affiliates, in which case we will require  those affiliates to honour this privacy notice. Affiliates include our parent company and any  subsidiaries, joint venture partners, or other companies that we control or that are under  common control with us. 

4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES 

In Short: We are not responsible for the safety of any information that you share with third  parties that we may link to or who advertise on our Services, but are not affiliated with, our  Services. 

The Services may link to third-party websites, online services, or mobile applications and/or  contain advertisements from third parties that are not affiliated with us and which may link to  other websites, services, or applications. Accordingly, we do not make any guarantee regarding  any such third parties, and we will not be liable for any loss or damage caused by the use of such  third-party websites, services, or applications. The inclusion of a link towards a third-party  website, service, or application does not imply an endorsement by us. We cannot guarantee the  safety and privacy of data you provide to any third parties. Any data collected by third parties is  not covered by this privacy notice. We are not responsible for the content or privacy and security  practices and policies of any third parties, including other websites, services, or applications that 

may be linked to or from the Services. You should review the policies of such third parties and  contact them directly to respond to your questions. 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 

In Short: We may use cookies and other tracking technologies to collect and store your  information. 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or  store information. Specific information about how we use such technologies and how you can  refuse certain cookies is set out in our Cookie Notice: https://manamherbal.com/cookiepolicy. 

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS? 

In Short: If you choose to register or log in to our Services using a social media account, we may  have access to certain information about you. 

Our Services offer you the ability to register and log in using your third-party social media  account details (like your Facebook or Twitter logins). Where you choose to do this, we will  receive certain profile information about you from your social media provider. The profile  information we receive may vary depending on the social media provider concerned, but will  often include your name, email address, friends list, and profile picture, as well as other  information you choose to make public on such a social media platform. 

We will use the information we receive only for the purposes that are described in this privacy  notice or that are otherwise made clear to you on the relevant Services. Please note that we do  not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy notice to understand  how they collect, use, and share your personal information, and how you can set your privacy  preferences on their sites and apps. 

7. HOW LONG DO WE KEEP YOUR INFORMATION? 

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this  privacy notice unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the purposes set out  in this privacy notice, unless a longer retention period is required or permitted by law (such as  tax, accounting, or other legal requirements). No purpose in this notice will require us keeping  your personal information for longer than the period of time in which users have an account with  us. When we have no ongoing legitimate business need to process your personal information, we  will either delete or anonymise such information, or, if this is not possible (for example, because  your personal information has been stored in backup archives), then we will securely store your  personal information and isolate it from any further processing until deletion is possible. 

8. HOW DO WE KEEP YOUR INFORMATION SAFE? 

In Short: We aim to protect your personal information through a system of organisational and  technical security measures. 

We have implemented appropriate and reasonable technical and organisational security  measures designed to protect the security of any personal information we process. However,  despite our safeguards and efforts to secure your information, no electronic transmission over  the Internet or information storage technology can be guaranteed to be 100% secure, so we 

cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties  will not be able to defeat our security and improperly collect, access, steal, or modify your  information. Although we will do our best to protect your personal information, transmission of  personal information to and from our Services is at your own risk. You should only access the  Services within a secure environment. 

9. DO WE COLLECT INFORMATION FROM MINORS? 

In Short: We do not knowingly collect data from or market to children under 18 years of age. 

We do not knowingly solicit data from or market to children under 18 years of age. By using the  Services, you represent that you are at least 18 or that you are the parent or guardian of such a  minor and consent to such minor dependent’s use of the Services. If we learn that personal  information from users less than 18 years of age has been collected, we will deactivate the  account and take reasonable measures to promptly delete such data from our records. If you  become aware of any data, we may have collected from children under age 18, please contact us  at support@manamherbal.com. 

10. WHAT ARE YOUR PRIVACY RIGHTS? 

In Short: You may review, change, or terminate your account at any time. 

If you are located in the EEA or UK and you believe we are unlawfully processing your personal  information, you also have the right to complain to your Member State data protection authority  or UK data protection authority. 

If you are located in Switzerland, you may contact the Federal Data Protection and Information  Commissioner. 

Withdrawing your consent: If we are relying on your consent to process your personal  information, which may be express and/or implied consent depending on the applicable law, you  have the right to withdraw your consent at any time. You can withdraw your consent at any time  by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US  ABOUT THIS NOTICE?’ below. 

However, please note that this will not affect the lawfulness of the processing before its  withdrawal nor, when applicable law allows, will it affect the processing of your personal  information conducted in reliance on lawful processing grounds other than consent. 

Opting out of marketing and promotional communications: You can unsubscribe from our  marketing and promotional communications at any time by clicking on the unsubscribe link in  the emails that we send, replying ‘STOP’ or ‘UNSUBSCRIBE’ to the SMS messages that we send, or  by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT  THIS NOTICE?’ below. You will then be removed from the marketing lists. However, we may still  communicate with you — for example, to send you service-related messages that are necessary  for the administration and use of your account, to respond to service requests, or for other non marketing purposes. 

Account Information 

If you would at any time like to review or change the information in your account or terminate  your account, you can: 

Log in to your account settings and update your user account.

Contact us using the contact information provided. 

Upon your request to terminate your account, we will deactivate or delete your account and  information from our active databases. However, we may retain some information in our files to  prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms  and/or comply with applicable legal requirements. 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you  prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If  you choose to remove cookies or reject cookies, this could affect certain features or services of  our Services. You may also opt out of interest-based advertising by advertisers on our Services.  For further information, please see our Cookie Notice: https://manamherbal.com/cookiepolicy. 

If you have questions or comments about your privacy rights, you may email us at  support@manamherbal.com. 

11. CONTROLS FOR DO-NOT-TRACK FEATURES 

Most web browsers and some mobile operating systems and mobile applications include a  Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to  have data about your online browsing activities monitored and collected. At this stage no  uniform technology standard for recognising and implementing DNT signals has been finalised.  As such, we do not currently respond to DNT browser signals or any other mechanism that  automatically communicates your choice not to be tracked online. If a standard for online  tracking is adopted that we must follow in the future, we will inform you about that practice in a  revised version of this privacy notice. 

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to  your personal information. 

California Civil Code Section 1798.83, also known as the ‘Shine The Light’ law, permits our users  who are California residents to request and obtain from us, once a year and free of charge,  information about categories of personal information (if any) we disclosed to third parties for  direct marketing purposes and the names and addresses of all third parties with which we  shared personal information in the immediately preceding calendar year. If you are a California  resident and would like to make such a request, please submit your request in writing to us using  the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account with Services,  you have the right to request removal of unwanted data that you publicly post on the Services.  To request removal of such data, please contact us using the contact information provided below  and include the email address associated with your account and a statement that you reside in  California. We will make sure the data is not publicly displayed on the Services, but please be  aware that the data may not be completely or comprehensively removed from all our systems  (e.g. backups, etc.). 

13. DO WE MAKE UPDATES TO THIS NOTICE? 

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by  an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If  we make material changes to this privacy notice, we may notify you either by prominently  posting a notice of such changes or by directly sending you a notification. We encourage you to  review this privacy notice frequently to be informed of how we are protecting your information. 

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 

If you have questions or comments about this notice, you may email us at  support@manamherbal.com or contact us by post at: Manam Herbal No. 17, Lakshmi Nagar,  Pillaiyar Kovil Street Porur Chennai, Tamil Nadu 600115 India 

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 

Based on the applicable laws of your country, you may have the right to request access to the  personal information we collect from you, change that information, or delete it. To request to  review, update, or delete your personal information, please fill out and submit a data subject  access request.